Customer Success in the New Age of Service (Cloud Next '19)

Trends like automation, integration, digital channels, and mobile workforces have caused a profound shift in the way customers interact with companies. Nowhere is this more apparent than in customer service, which impacts every moment of the customer experience. To thrive and compete in the new age of service, every organization must reimagine their service approach and create transformational service experiences. Join us to see how trailblazers like LendingTree are using the World's #1 B2C and B2B Service Platform to capitalize on these trends to transform service and deliver customer success. GCP Technology → https://bit.ly/2KaWkvS Watch more: Next '19 Collaboration & Productivity Sessions here → https://bit.ly/Next19CollabProductivity Next ‘19 All Sessions playlist → https://bit.ly/Next19AllSessions Subscribe to the G Suite Channel → https://bit.ly/G-Suite1 Speaker(s): Martha Walchuk Session ID: CP140 product:BigQuery; http://bit.ly/2U72sog G Suite April 09, 2019 at 09:15PM